Privacy Policy

This Privacy Policy explains how ZENORAVEL (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information through our website zenoravel.quest. By accessing or using our website, you agree to the practices described in this policy.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any information submitted through forms.
• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Pages visited, time spent on the website, navigation paths, and interaction behavior.
• Communication Data: Records of correspondence if you contact us directly.

• To provide and maintain our services.
• To respond to inquiries and provide customer support.
• To improve website performance and user experience.
• To send administrative updates and relevant communications.
• To comply with legal obligations.

We implement administrative, technical, and physical safeguards designed to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we use industry-standard security practices, no system can guarantee absolute security.

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.

• Essential cookies for website functionality.
• Analytics cookies to understand usage patterns.
• Performance cookies to optimize loading and interaction.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

We may use trusted third-party service providers to support website operations, analytics, or communication services. These providers are obligated to protect your data and use it solely for the services they provide to us.

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your data where legally permitted.
• The right to object to or restrict certain processing activities.
• The right to withdraw consent at any time where applicable.